Catalog — Cameo Line

General information

Rush Production Services

Expedited production options are available for time-sensitive orders.

      Cameo Line will make every effort to meet your critical in-hands date while helping minimize freight costs whenever possible.
      When timing allows, rush orders will ship by UPS Ground to help reduce freight charges.
    

Please review the following rush production policies before submitting a time-sensitive order.

Rush Order Requirements

For orders with a critical in-hands date, expedited production may be available upon request.
We will make every effort to expedite production and ship your order by UPS Ground whenever timing allows.
If air shipping is required to meet your event date, we will notify you before shipment.
The event date and approved rush charges must be clearly listed on the purchase order.
Orders received without approved rush charges will be entered under standard production timelines.
Rush service is subject to available inventory and factory capacity. Please check with factory before placing the order.
During certain holiday periods and high-volume production weeks, rush service may be unavailable.

Rush Charge Schedule

Orders $200.00 Net or Less

$50.00 (A)

Orders Above $200.00 Net

10% of Order Net

Please Note: Rush production begins only after final artwork approval, receipt of all required order details, and confirmation that rush service is available.

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General information

Product Policies & Expectations

Proudly serving the promotional products industry since the 1980s.

      Cameo Line has proudly provided quality decorated merchandise for decades.
      If you or your customer experiences any quality concerns with an order, please contact our customer service team so we can work with you toward a resolution.
    

To help ensure a smooth ordering experience, please review the following production policies and expectations.

General Product & Decoration Policies

Basic product features, styles, and color shades are subject to slight variation. Due to normal manufacturing differences on imported items, exact style and color matches cannot be guaranteed.
Decorated products are hand-printed. Slight variations in imprint location, ink coverage, pressure, or print shade may occur, including within the same shipment.
Since all products are custom decorated, returns cannot be accepted without prior factory authorization. If any concerns arise upon delivery, please contact our office for assistance.
Standard ballpoint pen shelf life is approximately 12 months.
Cameo Line is not responsible for delays caused by carriers, weather conditions, natural events, or government agencies.
Decorated orders cannot be cancelled, refused, or returned once artwork proofs and order details have been approved.
Buyer agrees that all claims must be initiated within 14 days of delivery. No returns will be accepted without factory authorization.
Our standard adhesion testing method follows ASTM Tape Test D3359. We are not responsible for damage caused by destructive testing methods, including scratching with fingernails, sharp objects, or hard materials.

Drinkware Care & Printing Notes

Due to the curved surface of drinkware products, shapes such as circles and squares may appear slightly distorted when printed.
Hand wash only. High temperatures and pressure from dishwashers may damage the imprint and are not recommended.

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